Scroll To Top

Company Policy Regarding RV Warranty

Camp-Land RV is an authorized warranty service center for Jayco, Winnebago, Grand Design, Four Winds, A.C.E., Quantum, Coachmen Apex, and Coleman RVs. We are happy to perform manufacturer-approved warranty service on those brands as well as the major brands of RV refrigerators.

RV manufacturers warranties cover only the labor and parts needed to repair manufacturing defects. Most warranty work now requires pre-approval by the manufacturer and even covered repairs are almost never fully paid for by the manufacturer. The dealer doing the repair absorbs the balance.

There are things specifically not covered by warranty. Manufacturers do not cover inspections. Naturally, they never cover things like removing food from refrigerators, removing personal items from compartments, etc. Most do not cover fabrics in any way, nor do they cover minor adjustments after a very brief time period. Maintenance items like light bulbs, fuses, lubrication, and seam sealants are not covered by the manufacturer's warranty. All of these things and periodic inspections of roof seams and step lubrication are the responsibility of the owner and are detailed in the owner's manual. If a dealer occasionally does any of the non-covered jobs at no cost to the owner, he is doing it at his own expense as a courtesy to his customer.

Naturally, we are glad to perform services like roof inspections, seam sealing, step lubrication, oil changes, overall unit inspections and other maintenance items on a customer-pay basis. In fact we strongly recommend periodic seal-tech roof leak testing to guard against interior water damage from roof leaks.

With the above facts in mind, our policy regarding warranty service is as follows:

Company Policy Re: Non-Warranty, Customer-Pay Service

Because of the seasonal nature of our business, we urge all customers to have service work done in the off-season whenever possible. Our "Winter Service Plan" is specially designed to make this option attractive. Learn more about our "Winter Service Plan".

You are currently viewing the mobile version of this site. Please select another format if you'd prefer: